TERMS & CONDITIONS

OVERVIEW

WELCOME TO ARCHIVE (“ARCHIVE”, “ARCH”, “WE”, “US”, OR “OUR”).

ARCHIVE PROVIDES READY-TO-WEAR GARMENTS, APPAREL, CUSTOMIZED PRODUCTS, AND RELATED SERVICES DESIGNED WITH CLOSE ATTENTION TO DETAIL. CUSTOMERS MAY PURCHASE ITEMS DIRECTLY FROM OUR AVAILABLE COLLECTIONS OR REQUEST PERSONALIZED PIECES TO CREATE SOMETHING UNIQUE TO THEM.

THESE TERMS AND CONDITIONS (“TERMS”) GOVERN YOUR ACCESS TO AND USE OF OUR WEBSITE, SOCIAL MEDIA PLATFORMS, COMMUNICATION CHANNELS, PRODUCTS, AND SERVICES.

BY ACCESSING OUR WEBSITE, PLACING AN ORDER, COMMUNICATING WITH US REGARDING A PURCHASE, OR OTHERWISE USING OUR SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE WITH THESE TERMS, YOU SHOULD NOT USE OUR SERVICES OR PLACE AN ORDER WITH US.

WE MAY UPDATE THESE TERMS FROM TIME TO TIME. THE MOST CURRENT VERSION WILL BE AVAILABLE ON OUR WEBSITE.

1. PRODUCTS AND SERVICES

ARCHIVE OFFERS READY-TO-WEAR GARMENTS AND, WHERE AVAILABLE, CUSTOMIZED OR PERSONALIZED PRODUCTS.

WE MAKE REASONABLE EFFORTS TO ENSURE THAT ALL PRODUCT DESCRIPTIONS, IMAGES, COLORS, SIZING INFORMATION, AND OTHER DETAILS DISPLAYED ON OUR WEBSITE OR SOCIAL MEDIA PLATFORMS ARE AS ACCURATE AS POSSIBLE.

HOWEVER, ACTUAL PRODUCT COLORS AND APPEARANCE MAY VARY DEPENDING ON FACTORS SUCH AS:

• YOUR DEVICE AND SCREEN SETTINGS;
• LIGHTING CONDITIONS;
• PHOTOGRAPHY AND EDITING;
• MANUFACTURING PROCESSES AND MATERIALS.

MINOR VARIATIONS BETWEEN PRODUCT IMAGES AND THE FINAL PRODUCT DO NOT NECESSARILY CONSTITUTE A DEFECT.

WE RESERVE THE RIGHT TO MODIFY, UPDATE, DISCONTINUE, OR LIMIT THE AVAILABILITY OF ANY PRODUCT OR SERVICE AT ANY TIME.

2. CUSTOM AND PERSONALIZED PRODUCTS

CERTAIN ARCHIVE PRODUCTS MAY BE CUSTOMIZED OR PERSONALIZED ACCORDING TO CUSTOMER REQUESTS.

WHEN REQUESTING A CUSTOM OR PERSONALIZED ITEM, IT IS YOUR RESPONSIBILITY TO PROVIDE ACCURATE INFORMATION, SPECIFICATIONS, REFERENCES, SIZING, SPELLING, DESIGNS, OR OTHER DETAILS REQUIRED FOR THE ORDER.

ARCHIVE MAY COMMUNICATE WITH YOU TO CONFIRM THE DETAILS OF YOUR ORDER BEFORE PRODUCTION BEGINS.

ONCE A CUSTOMIZED OR PERSONALIZED ORDER HAS BEEN APPROVED AND PRODUCTION HAS STARTED, CHANGES OR CANCELLATIONS MAY NOT BE POSSIBLE.

BECAUSE PERSONALIZED PRODUCTS ARE MADE SPECIFICALLY FOR INDIVIDUAL CUSTOMERS, THEY MAY NOT BE ELIGIBLE FOR RETURN OR REFUND EXCEPT WHERE A PRODUCT IS DAMAGED, DEFECTIVE, INCORRECT DUE TO AN ERROR ON OUR PART, OR WHERE OTHERWISE REQUIRED BY APPLICABLE LAW.

3. PLACING AN ORDER

ORDERS MAY BE PLACED THROUGH OUR WEBSITE, DIRECT MESSAGES, OR OTHER OFFICIAL ARCHIVE COMMUNICATION CHANNELS.

TO PLACE AN ORDER THROUGH OUR SOCIAL MEDIA CHANNELS, CUSTOMERS MAY:

• SEND US A DIRECT MESSAGE;
• RESPOND TO ONE OF OUR PRODUCT STORIES;
• SEND A SCREENSHOT OR REFERENCE OF THE ITEM THEY WISH TO PURCHASE; OR
• CONTACT US THROUGH AN OFFICIAL ARCHIVE COMMUNICATION CHANNEL.

WHEN PLACING AN ORDER, YOU MUST PROVIDE COMPLETE AND ACCURATE INFORMATION, INCLUDING, WHERE APPLICABLE:

• YOUR FULL NAME;
• CONTACT INFORMATION;
• DELIVERY ADDRESS;
• PRODUCT SELECTION;
• SIZE;
• CUSTOMIZATION DETAILS; AND
• ANY OTHER INFORMATION NECESSARY TO PROCESS YOUR ORDER.

AN ORDER WILL ONLY BE CONSIDERED CONFIRMED ONCE ARCHIVE HAS CONFIRMED THE ORDER AND RECEIVED THE REQUIRED PAYMENT.

WE RESERVE THE RIGHT TO DECLINE OR CANCEL AN ORDER WHERE REASONABLY NECESSARY, INCLUDING IN CASES INVOLVING INCORRECT INFORMATION, PRODUCT UNAVAILABILITY, SUSPECTED FRAUD, PRICING ERRORS, OR OTHER CIRCUMSTANCES AFFECTING OUR ABILITY TO FULFILL THE ORDER.

4. PAYMENT

UPFRONT PAYMENT IS REQUIRED BEFORE AN ORDER IS PROCESSED OR CONSIDERED CONFIRMED.

ARCHIVE MAY PROVIDE CUSTOMERS WITH THE AVAILABLE PAYMENT METHODS AT THE TIME OF PURCHASE.

CUSTOMERS ARE RESPONSIBLE FOR ENSURING THAT ALL PAYMENT INFORMATION AND TRANSACTION DETAILS ARE CORRECT.

FOR CUSTOM OR PERSONALIZED PRODUCTS, PRODUCTION MAY BEGIN ONLY AFTER PAYMENT HAS BEEN RECEIVED AND THE NECESSARY ORDER DETAILS HAVE BEEN CONFIRMED.

ARCHIVE RESERVES THE RIGHT TO CANCEL OR DELAY AN ORDER IF PAYMENT CANNOT BE CONFIRMED.

5. PRICES

PRODUCT PRICES MAY CHANGE FROM TIME TO TIME WITHOUT PRIOR NOTICE.

THE APPLICABLE PRICE FOR YOUR PURCHASE WILL GENERALLY BE THE PRICE CONFIRMED BY ARCHIVE AT THE TIME YOUR ORDER IS PLACED.

UNLESS OTHERWISE STATED, PRICES MAY NOT INCLUDE ADDITIONAL CHARGES THAT COULD APPLY TO INTERNATIONAL SHIPPING, CUSTOMS DUTIES, IMPORT TAXES, OR SIMILAR CHARGES IMPOSED BY AUTHORITIES IN THE DESTINATION COUNTRY.

CUSTOMERS PLACING INTERNATIONAL ORDERS MAY BE RESPONSIBLE FOR APPLICABLE CUSTOMS DUTIES, IMPORT TAXES, AND OTHER CHARGES ASSOCIATED WITH RECEIVING THEIR SHIPMENT.

6. ORDER CANCELLATIONS AND CHANGES

CUSTOMERS SHOULD REVIEW THEIR ORDER CAREFULLY BEFORE SUBMITTING PAYMENT.

BECAUSE ARCHIVE PRODUCTS MAY BE LIMITED, PREPARED SPECIFICALLY FOR AN ORDER, OR CUSTOMIZED FOR INDIVIDUAL CUSTOMERS, CANCELLATION OR MODIFICATION REQUESTS CANNOT ALWAYS BE ACCOMMODATED AFTER PAYMENT HAS BEEN MADE OR PRODUCTION HAS BEGUN.

IF YOU NEED TO REQUEST A CHANGE TO YOUR ORDER, PLEASE CONTACT US AS SOON AS POSSIBLE. WE WILL MAKE REASONABLE EFFORTS TO ASSIST YOU WHERE PRODUCTION OR PROCESSING HAS NOT YET BEGUN, BUT CHANGES ARE NOT GUARANTEED.

7. SHIPPING AND DELIVERY

ARCHIVE DELIVERS ORDERS ACCORDING TO THE DELIVERY ARRANGEMENTS COMMUNICATED TO THE CUSTOMER.

WEEKLY DELIVERY SCHEDULE

ORDERS MADE DURING THE WEEK ARE GENERALLY SCHEDULED FOR DELIVERY ON SATURDAY OR SUNDAY OF THAT SAME WEEK.

DELIVERY TIMELINES MAY VARY DEPENDING ON:

• THE TIME THE ORDER WAS PLACED;
• PRODUCT AVAILABILITY;
• PRODUCTION REQUIREMENTS;
• CUSTOMIZATION REQUIREMENTS;
• CUSTOMER LOCATION; AND
• OTHER CIRCUMSTANCES OUTSIDE OF ARCHIVE'S REASONABLE CONTROL.

WORLDWIDE SHIPPING

ARCHIVE ALSO OFFERS INTERNATIONAL SHIPPING.

INTERNATIONAL DELIVERY TIMES VARY DEPENDING ON THE DESTINATION, SHIPPING PROVIDER, CUSTOMS PROCEDURES, AND OTHER FACTORS.

ANY DELIVERY TIMEFRAME PROVIDED BY ARCHIVE IS AN ESTIMATE AND IS NOT A GUARANTEED DELIVERY DATE.

ARCHIVE IS NOT RESPONSIBLE FOR DELAYS CAUSED BY SHIPPING CARRIERS, CUSTOMS AUTHORITIES, INCORRECT CUSTOMER INFORMATION, OR EVENTS OUTSIDE OUR REASONABLE CONTROL.

8. DELIVERY INFORMATION

CUSTOMERS ARE RESPONSIBLE FOR PROVIDING AN ACCURATE DELIVERY ADDRESS AND CONTACT INFORMATION.

ARCHIVE IS NOT RESPONSIBLE FOR DELAYS, FAILED DELIVERIES, OR ADDITIONAL COSTS RESULTING FROM INCORRECT OR INCOMPLETE INFORMATION PROVIDED BY THE CUSTOMER.

WHERE A DELIVERY CANNOT BE COMPLETED BECAUSE THE CUSTOMER IS UNAVAILABLE, UNREACHABLE, OR HAS PROVIDED INCORRECT INFORMATION, ADDITIONAL DELIVERY ARRANGEMENTS OR CHARGES MAY APPLY.

9. RETURNS AND REFUNDS

DUE TO THE NATURE OF OUR PRODUCTS, INCLUDING CUSTOMIZED AND PERSONALIZED GARMENTS, ALL SALES ARE GENERALLY FINAL.

ARCHIVE DOES NOT GENERALLY ACCEPT RETURNS OR PROVIDE REFUNDS SIMPLY BECAUSE A CUSTOMER HAS CHANGED THEIR MIND, SELECTED AN INCORRECT SIZE, OR NO LONGER WISHES TO KEEP AN ITEM AFTER THE ORDER HAS BEEN COMPLETED.

HOWEVER, THIS POLICY DOES NOT LIMIT ANY RIGHTS THAT CUSTOMERS MAY HAVE UNDER APPLICABLE LAW.

10. DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

IN THE UNLIKELY EVENT THAT YOU RECEIVE A DAMAGED, DEFECTIVE, OR INCORRECT ITEM, PLEASE CONTACT ARCHIVE WITHIN 7 DAYS OF RECEIVING YOUR ORDER.

WHEN CONTACTING US, PLEASE PROVIDE RELEVANT INFORMATION REGARDING YOUR ORDER AND, WHERE REQUESTED, CLEAR PHOTOGRAPHS OR OTHER INFORMATION THAT MAY HELP US ASSESS THE ISSUE.

IF ARCHIVE DETERMINES THAT AN ITEM IS DAMAGED, DEFECTIVE, OR INCORRECT DUE TO AN ERROR ON OUR PART, WE WILL WORK WITH YOU TO DETERMINE AN APPROPRIATE RESOLUTION, WHICH MAY INCLUDE, WHERE APPROPRIATE:

• REPAIRING THE ITEM;
• REPLACING THE ITEM;
• PROVIDING STORE CREDIT; OR
• PROVIDING ANOTHER APPROPRIATE REMEDY.

ANY RESOLUTION WILL DEPEND ON THE CIRCUMSTANCES OF THE INDIVIDUAL ORDER AND APPLICABLE LAW.

11. SIZING

CUSTOMERS ARE RESPONSIBLE FOR REVIEWING AVAILABLE SIZING INFORMATION BEFORE PLACING AN ORDER.

WHERE MEASUREMENTS OR SIZING INFORMATION ARE PROVIDED, MINOR VARIATIONS MAY OCCUR DUE TO MANUFACTURING PROCESSES.

FOR PERSONALIZED OR MADE-TO-ORDER GARMENTS, CUSTOMERS ARE RESPONSIBLE FOR PROVIDING ACCURATE MEASUREMENTS WHERE REQUESTED.

ARCHIVE MAY NOT BE RESPONSIBLE FOR SIZING ISSUES RESULTING FROM INCORRECT SIZING INFORMATION OR MEASUREMENTS PROVIDED BY THE CUSTOMER.

12. INTELLECTUAL PROPERTY

ALL CONTENT ASSOCIATED WITH ARCHIVE, INCLUDING BUT NOT LIMITED TO:

• OUR NAME;
• LOGO;
• BRANDING;
• GARMENT DESIGNS;
• GRAPHICS;
• PHOTOGRAPHY;
• VIDEOS;
• WEBSITE CONTENT;
• PRODUCT DESCRIPTIONS; AND
• OTHER CREATIVE MATERIALS,

IS OWNED BY OR USED WITH PERMISSION BY ARCHIVE AND IS PROTECTED BY APPLICABLE INTELLECTUAL PROPERTY LAWS.

YOU MAY NOT COPY, REPRODUCE, DISTRIBUTE, MODIFY, COMMERCIALLY EXPLOIT, OR OTHERWISE USE ARCHIVE'S INTELLECTUAL PROPERTY WITHOUT OUR PRIOR WRITTEN PERMISSION.

13. CUSTOMER CONTENT AND CUSTOMIZATION MATERIALS

WHERE A CUSTOMER PROVIDES ARCHIVE WITH DESIGNS, IMAGES, TEXT, LOGOS, OR OTHER MATERIALS FOR CUSTOMIZATION PURPOSES, THE CUSTOMER REPRESENTS THAT THEY HAVE THE NECESSARY RIGHTS OR PERMISSIONS TO USE THOSE MATERIALS.

ARCHIVE MAY REFUSE TO REPRODUCE OR USE MATERIALS WHERE WE REASONABLY BELIEVE DOING SO MAY VIOLATE INTELLECTUAL PROPERTY RIGHTS, APPLICABLE LAW, OR OUR BUSINESS STANDARDS.

CUSTOMERS REMAIN RESPONSIBLE FOR THE MATERIALS THEY PROVIDE FOR THEIR CUSTOM ORDERS.

14. ACCURACY OF INFORMATION

WE MAKE REASONABLE EFFORTS TO ENSURE THAT INFORMATION DISPLAYED ON OUR WEBSITE AND SOCIAL MEDIA PLATFORMS IS ACCURATE.

HOWEVER, OCCASIONALLY THERE MAY BE TYPOGRAPHICAL ERRORS, INACCURACIES, OR OMISSIONS RELATING TO:

• PRODUCT DESCRIPTIONS;
• PRICES;
• AVAILABILITY;
• PROMOTIONS;
• SHIPPING; OR
• OTHER INFORMATION.

ARCHIVE RESERVES THE RIGHT TO CORRECT SUCH ERRORS AND UPDATE INFORMATION WHERE NECESSARY.

IF A SIGNIFICANT ERROR AFFECTS AN ORDER, WE MAY CONTACT THE CUSTOMER TO DISCUSS THE APPROPRIATE NEXT STEPS.

15. THIRD-PARTY SERVICES

OUR WEBSITE OR COMMUNICATION CHANNELS MAY CONTAIN LINKS TO, OR USE SERVICES PROVIDED BY, THIRD PARTIES.

ARCHIVE IS NOT RESPONSIBLE FOR THE CONTENT, AVAILABILITY, POLICIES, OR PRACTICES OF THIRD-PARTY WEBSITES OR SERVICES.

YOUR USE OF THIRD-PARTY SERVICES MAY BE SUBJECT TO THEIR OWN TERMS AND POLICIES.

16. PROHIBITED USE

YOU AGREE NOT TO USE ARCHIVE'S WEBSITE, SERVICES, OR COMMUNICATION CHANNELS FOR UNLAWFUL PURPOSES.

YOU MUST NOT:

• ENGAGE IN FRAUDULENT ACTIVITY;
• PROVIDE FALSE OR MISLEADING INFORMATION;
• ATTEMPT TO INTERFERE WITH OUR WEBSITE OR SERVICES;
• UPLOAD MALICIOUS SOFTWARE OR HARMFUL CODE;
• INFRINGE UPON ARCHIVE'S INTELLECTUAL PROPERTY RIGHTS;
• HARASS, THREATEN, OR ABUSE ARCHIVE REPRESENTATIVES; OR
• USE OUR SERVICES IN VIOLATION OF APPLICABLE LAWS.

ARCHIVE RESERVES THE RIGHT TO REFUSE SERVICE OR TAKE APPROPRIATE ACTION WHERE THESE TERMS ARE VIOLATED.

17. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ARCHIVE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL LOSSES ARISING FROM THE USE OF OUR WEBSITE, SERVICES, OR PRODUCTS.

NOTHING IN THESE TERMS IS INTENDED TO EXCLUDE OR LIMIT LIABILITY WHERE SUCH LIABILITY CANNOT LEGALLY BE EXCLUDED OR LIMITED.

18. PRIVACY

ARCHIVE RESPECTS THE PRIVACY OF ITS CUSTOMERS.

PERSONAL INFORMATION COLLECTED WHEN YOU PLACE AN ORDER OR USE OUR SERVICES MAY BE USED FOR PURPOSES INCLUDING:

• PROCESSING ORDERS;
• COMMUNICATING WITH CUSTOMERS;
• ARRANGING DELIVERY;
• PROVIDING CUSTOMER SUPPORT; AND
• IMPROVING OUR SERVICES.

FOR MORE INFORMATION ABOUT HOW WE COLLECT AND HANDLE PERSONAL INFORMATION, PLEASE REVIEW OUR PRIVACY POLICY.

19. CHANGES TO THESE TERMS

ARCHIVE RESERVES THE RIGHT TO UPDATE OR MODIFY THESE TERMS FROM TIME TO TIME.

ANY UPDATED VERSION WILL BE PUBLISHED ON OUR WEBSITE WITH A REVISED EFFECTIVE DATE WHERE APPROPRIATE.

YOUR CONTINUED USE OF OUR WEBSITE OR SERVICES AFTER CHANGES TAKE EFFECT MAY CONSTITUTE ACCEPTANCE OF THE UPDATED TERMS, SUBJECT TO APPLICABLE LAW.

20. GOVERNING LAW

THESE TERMS SHALL BE GOVERNED BY AND INTERPRETED IN ACCORDANCE WITH THE APPLICABLE LAWS OF THE JURISDICTION IN WHICH ARCHIVE OPERATES, SUBJECT TO ANY MANDATORY CONSUMER PROTECTION LAWS THAT MAY APPLY TO THE CUSTOMER.

ANY DISPUTES WILL BE HANDLED IN ACCORDANCE WITH APPLICABLE LEGAL PROCEDURES AND REQUIREMENTS.

21. CONTACT US

IF YOU HAVE ANY QUESTIONS, CONCERNS, OR REQUIRE ASSISTANCE REGARDING AN ORDER OR THESE TERMS AND CONDITIONS, PLEASE CONTACT US THROUGH OUR OFFICIAL COMMUNICATION CHANNELS.

EMAIL: GALLERY.ARCHIV@GMAIL.COM
DIRECT MESSAGES: CONTACT US THROUGH OUR OFFICIAL SOCIAL MEDIA CHANNELS.

WE APPRECIATE YOUR SUPPORT AND THANK YOU FOR SHOPPING WITH ARCHIVE.